SAMPLE from past case file: Wyalusing PA 18853  / 18 GRANITE COUNTERTOPS  / 7 MARBLE COUNTERTOPS /  CHhKXMNYC917775 (Calender ONLY)

This picture was at warehouse / Before trucker pick-up the shipment








































Below 3 picture was taken by consignee during delivery when they refused the shipment.
P:  (213) 270-1930 (CA)    ///    P:  (718) 717-2680 (NY)
P:  (305) 831-4800 (FL)    ///     P:  (210) 787-3480 (TX)
2018 Pacific Coast Hwy,  
Suite #201.  Lomita, CA 90717

Dale@USCustomsClearing.com
Ana@USCustomsClearing.com
Young@USCustomsClearing.com
Carlos@USCustomsClearing.com
Grace@USCustomsClearing.com
Cindy@USCustomsClearing.com
Omar@USCustomsClearing.com
Jane@USCustomsClearing.com
Mike@USCustomsClearing.com
Kim@USCustomsClearing.com
info@USCustomsClearing.com

Disclaimer, Terms & Conditions (click here)
Dale Dong Young Park, dba A Plus Customs Broker
(Filer Code AEF)

(All our service is Arrangements only)
(
All our website is for Reference use only)
(ONLY valid contact, with us, are list it here,  all others are invalid)
(SAMPLE only)  
1. Claim letter to Trucker / Warehouse / Devanning Location / Freight Forwarder / Carrier
2. Also, consignee will Devanning Report (this must be request from your Freight Forwarder.    

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Consignee / Importer (Your company / Your full name)
Full address
Phone#    /  Email


MBL#:
HBL#:
AMS#:
Container#:
Seal#:
Truckers BL#:


To: Your Trucker company name
Full address
Phone#    /  Email


Re: Damage/Breakage Shipment of ________

Dear Sirs:

We recently denied delivery of above referenced delivery due to complete breakage of items. Items include 3 vanity tops and 8 countertops of marble and granite. Every
single item was damaged. No item could be salvaged. Most items were split in half.   We were extremely disappointed.

I am providing the requested information as requested to process a claim for our loss. The claim total is US dollars $5.696.06 Please see itemized listing below.


$4,598.00 Invoice cost of countertops:        
$131.00   Ocean freight charge (China to US port)
$265.00   Arrival Notice/Invoice (US Freight Forwarder)
$204.32   ISF Filing fee with ISF Bond (Customs Broker)
$497.74   Customs Clearance Fee, Customs Bond & Customs axes/Duties (Customs Broker)

$5.696.00 Total                                                 


Should you have any questions please contact us.

Sincerely,
(Importer/consignee full name)
Devanning Report 1 :
Devanning Report 2 :
Devanning Report 3 :
DON’T LET THIS HAPPEN TO YOU!


1. Before ANY  pick-up, your MUST call your warehouse/port & make Appointment / Verify:  if your shipment has been Customs Released,  Freight Released (LCL Arrival Notice / Full Arrival Notice / AWB) &  cleared by all parties, plus:
.   a. Ask your warehouse visible-damage-report:  If missing/damage/etc, contact YOUR  Supplier/Factory, issuer of Bill-of-Lading / Arrival  Notice  Invoice, Warehouse / Seaport / AirLine &  Cargo Insurance(maritime law/all-risk/total-lost)
.   b. Your Warehouse/Port may charge  warehouse-port/Pallets/ Storage/demurrage/Per-diem/ETC  fees  &  your US Customs Exam fee.   For more details, you MUST review Incoterms & contact  ISSUER of Bill-of-Lading./ Arrival Notice.
.   c. If any, fees are due, pay directly, to AVOID-our  $50 reimbursement service fee  &  3 wire fee (+$100): (1) to received wire form you, (2) us to wire your vendor, (3) your vendor to receive from us & delay from Bank.   

2. After/before RECEIVING  your shipment, if missing/damage/Etc, contact YOUR  Supplier/Factory, Issuer of  Arrival  Notice  Invoice,  Warehouse / Seaport Terminal / AirLine  &  Cargo Insurance(maritime law/all-risk/total-lost)
.   a. Before you sign deliver-order (Domestic bill-of-lading) from your trucker  or  from your warehouse, you MUST count the Boxes/Cartons/Crates/Pallets/etc  &  inspect the shipment.
.   b. After SIGNING deliver-order (Domestic bill-of-lading) from deliver your trucker  or  from your warehouse, you can NOT claim any physical/visible/visible  lost/missing/damages/etc.


3.
Example of cargo insurance certificate.

4. Some of the damage report from warehouse (
click here)  & exam site (click here).
BUT IF your vessel/carrier is
damage for any reason & if your shipment is on that vessel/carrier, until you/your-cargo-insurance pays for damage to vessel/carrier, they will apply  General-Average (click here) &  apply to other international
Maritime law (
click here)  (en.wikipedia.org/wiki/General_average  /  en.wikipedia.org/wiki/Maritime_law)  (Guide to General Average by Charles Taylor)


"
Read the Fine Print Before you purchase Cargo Insurance ":  MOST OF CARGO INSURANCE DOES NOT INCLUDED: ANTIQUES, COLLECTIBLES, BANK NOTES, CELLULAR TELEPHONES, COMPUTER CHIPS AND MEMORY
MODULES, DANGEROUS GOODS ( RED LABEL), HAZARDOUS MATERIALS, FINE ART, FLAMMABLES AND EXPLOSIVES, FRUITS AND VEGETABLES, HOUSEHOLD GOODS AND PERSONAL EFFECTS, JEWELRY, LAPTOPS AND
OTHER PORTABLE COMPUTERS, LCD PLAS TVS AND MONITORS, LIVE ANIMALS, NUCLEAR FUEL, PRECIOUS METALS, PRECIOUS STONES, SECURITIES ,STOCKS AND BONDS, TOBACCO PRODUCTS, VALUABLE PAPERS,
MANUSCRIPTS, GLASS, PRODUCTS SHIPPED BY BARGE &etc.   And normally dose NOT included damage cause by CFS Warehouse, US (Domestic) transport & etc.  Most of time, cargo insurance covers when it's in
Sea/Ocean/Water/Air & with Vessel.  


cargo damage claim procedure
https://www.google.com/search?q=cargo+damage+claim+procedure&ei=ktpMVdnMKYilgwTJ34DgAQ&start=10&sa=N&biw=1140&bih=807










http://www.shipandsave.com/tools/cargo-claims-guide/
2. SAMPLE from past case file:  Customer's design, mahogany wood, normal finish, lead clear beveled glass, details as per 140911Drawing, wall thickness 6 5/8", right
outward opening, with lock hole and hinge groove as per customer's hardware /  IM03182015  WHLC0245A00897 (Calender ONLY)
SAMPLE from past case file: MBL MATS9032304000 (Calender ONLY)
8 Exam was caused by customers UNREALISTIC value of shipment (45 feet container as $6000).  Customer was thinking she will be paying duty/tax base on $6000
.  She underestimated, thinking everyone else is stupid.  But at the end, she paid over $5500 for Exam, Storage, trucking container to exam-site & etc, and delay 17 days
.  Also, During the unloading, exam site has found 15 torn cartons and 5 crushed cartons.  No cargo insurance company will cover damage caused by US Customs.  
.  IF cartons was damage Before unloading, you maybe able to claim with your supplier / factory / cargo insurance.